DirectUs, LLC
100 East Meeting St.
Morganton, NC 28655
Phone: (828) 430-8678
Toll Free: 1-(866) 298-7363
 
World Class Technology Hometown Service    

Email Settings

 

We do not provide IMAP service.

Incoming POP3 and outgoing SMTP user name is your full email address.

Please call our tech support line if you do not have your email password.

Replace the "mail.yourdomain" below to the correct one as in these examples.

if your email address is joe@directus.net, your mail server is mail.directus.net
if your email address is joe@vistatech.net, your mail server is mail.vistatech.net
if your email address is joe@hci.net, your mail server is mail.hci.net
if your email address is joe@mydomain.com, your mail server is mail.mydomain.com
and so on.


 

For PC connected to DirectUs

Incoming POP3 Server

Incoming Server POP3 = mail.yourdomain  (see example above)
Incoming Server POP3 Port Number = 110
Secure Password Authentication = no

Outgoing SMTP Server

SMTP Server = mail.yourdomain  (see example above)
SMTP Server Port Number = 25
Secure Password Authentication = no
SMTP Authentication = required (use same credentials as incoming account)

Mail Client Specifics

For Mozilla Thunderbird:
    Connection security = none
    Authentication method = password, transmitted insecurely


 

For PC connected to Other ISPs

Incoming POP3 Server

Incoming Server POP3 = mail1.broadplex.net
Incoming Server POP3 Port Number = 995
Enable SSL Encryption

Outgoing SMTP Server

SMTP Server = mail1.broadplex.net
SMTP Server Port Number = 465
Enable SSL Encryption
SMTP Authentication = required (use same credentials as incoming account)


 

For Apple (Mac/iPad/iPhone)

Open Settings, Choose "Mail, Contacts, Calendars".
Add a new email account (OTHER).
Choose POP (instead of IMAP).
Enter your name, email and description.

Incoming POP3 Server

Host Name = mail1.broadplex.net
User name = your full email address
Enter your password.

Outgoing SMTP Server

Host Name = mail1.broadplex.net
User name = your full email address
Enter your password. It's required, not optional.

Tap SAVE.

Additional Info:

Incoming mail server port = 995
Incoming mail server authentication = password
Use SSL = on

Outgoing mail server port = 465
Outgoing mail server authentication = password
Use SSL = on


 

For Android without SSL

Incoming POP3 Server

Incoming Server POP3 = mail.yourdomain  (see example above)
Incoming Server POP3 Port Number = 110
Uncheck "Use Secure Connection"
Use secure password (TLS) = Never
Authentication = Password
Uncheck "Verify Certificate"


Outgoing SMTP Server

SMTP Server = mail.yourdomain  (see example above)
SMTP Server Port Number = 25
Uncheck "Use Secure Connection"
Use secure password (TLS) = Never
Authentication = Auto
Uncheck "Verify Certificate"

 

For Android with SSL

Incoming POP3 Server

User name = your full email address
Enter your password.
POP3 Server = mail1.broadplex.net
Port = 995
Security Type = SSL
Authentication Method = Password
Delete email from server = Never


Outgoing SMTP Server

SMTP Server = mail1.broadplex.net
Port = 465
Security Type = SSL
Require sign-in = Checked
Authentication Method = Login
User name = your full email address
Enter your password.

 

Send your comment or suggestion to webmaster@directus.net.
Your IP address seen by this server is 54.166.159.110